Warranty & Returns
Returns & Warranty
Warranty: We sell gear that is virtually unbreakable. iKegger mini kegs and the 2.0 Tap have a 5 year warranty (excluding consumable items like o-rings and seals). The 2.0 Mini Regulator and all other items we sell have 1 year warranty.
- The 2.0 Mini Regulator isn't covered by warranty if the needle on the gauge has moved off zero and is stuck. This is a clear sign that the regulator wasn't turned off when it was connected or disconnected from a gas source or pressurised keg. This is warned about many times in the instruction manual as both damaging and dangerous. A replacement gauge can be purchased here that will fix it most of the time.
Returns: You can change your mind and return unused gear for 30 days.
Change of Mind: We offer a full refund within 30 days for unused, undamaged items in sale-ready condition. While you cover return shipping, we don't charge a restocking fee like some other companies.
Missing Items: If something is missing when you open your order please take a photo of everything you received then jump on chat on our website and send it to us. This lets us check it isn't already assembled and that nothing else is missing before we send out the part.
Warranty Claims: As above, it makes it a lot easier to troubleshoot and fix your issue if we have a photo of the problem. Please take one, jump on chat and send it to us. We will deal with it as soon as possible.
Unable to Share A Picture? No problem, but please refer to your instruction manual for the part names that have an issue then jump on chat to talk to us. It's a lot easier if we aren't trying to troubleshoot "the twisty bit near the other metal part"
Warranty Claims: Verified Reviews From Customers With Product Issues